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Policies

Cookie policy

The small amount we store in your browser, and why. There are no advertising or tracking cookies.

Last updated 17 September 2026Version 2

In short

  • We use one cookie in the member app, only to keep you signed in.
  • The public website sets no cookies.
  • Analytics are self-hosted, cookieless and store no identifier for you.
  • A few preferences, like muted message sounds, are remembered in your browser and never sent to us.

01Cookies and browser storage

A cookie is a small file a website asks your browser to keep. Browser storage (local storage) works similarly, but its contents stay in your browser and are not sent to the website with each request. This policy covers both.

02Cookies we use

Only strictly necessary cookies, which the service cannot work without. The law does not require consent for these, and there is nothing to switch off.

Name
__Host-sid
Purpose
Keeps you signed in to the member app and protects your session. It holds a random token, is not readable by scripts, and is sent only to our own site over HTTPS.
Lasts
Until you sign out, and at most 30 days
Name
__Host-asid
Purpose
Keeps our staff signed in to the staff portal. Members never receive it.
Lasts
At most 10 hours

03Preferences kept in your browser

These are remembered only on your device, to make the app nicer to use. They contain no personal information and are never sent to us.

Name
tulu.messages.muted
What it remembers
Whether you muted the sound for new messages
Name
tulu.emoji.recent
What it remembers
Emojis you used recently in chat
Name
tulu.emoji.tone
What it remembers
Your chosen emoji skin tone
Name
tulu.push.prompt.dismissed
What it remembers
That you said "Not now" to turning on notifications, for 14 days
Name
tulu.banner.dismissed
What it remembers
Which announcement banner you closed
Name
tulu.hero.last
What it remembers
Which home page photo you saw last, so the next visit shows the other one

If you turn on notifications, your browser also installs a small service worker from our site so notifications can arrive when the app is closed. Turning notifications off in Settings, Notifications, or in your browser, stops it.

04Analytics without cookies

We run our own copy of Umami, on our own servers, to see overall traffic: page views, where visitors come from, approximate country and device type. Umami does not use cookies or local storage, does not store an identifier for you, and cannot follow you across visits or websites. Member and conversation identifiers are removed from addresses before they are recorded.

05What we do not use

  • Advertising or retargeting cookies
  • Third-party tracking pixels or social media trackers
  • Cross-site tracking or fingerprinting for profiling
  • Cookies from analytics companies

06Your choices

You can clear cookies and site data in your browser at any time; you will be signed out and your preferences above will reset. Blocking the sign-in cookie stops you signing in to the member app. Instructions: Chrome, Edge, Firefox, Safari.

07Changes to this policy

If we add or change anything stored in your browser, we update this page and the date at the top first.

08Contact

Email [email protected], or write to Halovane Studios (Tuluna Bari), Monis Complex, Main Road, Shankerpura Post, Udupi TQ, Karnataka.

Questions or grievances

[email protected]

Halovane Studios

Monis Complex, Main Road, Shankerpura Post, Udupi TQ, Karnataka